Return Policy

We take great pride in the quality and craftsmanship of our merchandise. However, please understand that all of our accessory items are hand-crafted from a variety of natural materials.  This is what makes each piece so unique and beautiful.  Therefore, you should expect to have color and natural variations in whatever material(s) your specific item is made from, whether it be wood, wool, metal, glass, bone, seashell, etc.

All antique and vintage purchases are final.  Other than those, we want you to be completely satisfied with any other item(s) you purchase from us.  In the event you are not, we ask that you kindly contact us be email within 5-days from receiving your delivery.  Please provide us with further information and explanation concerning your dissatisfaction, or issue, with the item(s) you’ve purchased.  To be eligible for a return, your item(s) must be unused and in the same condition that you received it.

Once we have had an opportunity to communicate directly with you to further investigate matters, if you choose to return the item(s) to us, for either a refund, credit, or exchange, you will be solely responsible for the proper safe packing, cost of shipping and insuring the full value of the returned item(s) back to us. Also, with your return shipment, please include a copy of your original purchase receipt.  

Once your return is received by us, and we've inspected it, we will send you an email to notify you that we have received your returned item(s), and whether or not we approve your return for either a refund, credit, or exchange.

In the event your returned item(s) has been damaged while in transit back to us, or we deem the returned item(s) is not in the same original condition as to when we first shipped it to you, we reserve the right to refuse the returned item(s) for neither a refund, credit, or exchange. 

Upon our satisfactory acceptance of your returned item(s), you will receive either a refund, credit, or exchange for the full value of your original purchase. Any prior sales taxes charged will also be refunded in accordance with applicable laws.  Refunds will be issued in the original form of payment made by you.  In the event you choose either a “return” credit, or exchange, we reserve the right to charge you for any packing, shipping and insurance costs in sending you your subsequent item(s).  Thank you.